Shipping & Return

Shipping 

Zelda Farzak/ the Company has the right to ship the products within 15 days. For international shipments customs information required. Please contact : zeldafarzak@gmail.com for more information and special requests. 

Returns

Domestic returns must be requested within 14 days of your order date for a refund or store credit. Once the label has been created you will have 14 days to drop it off at your local carrier in order to receive a refund. After 14 days, the return label will expire, and you will need to contact Customer Service for a new return label. This will result in the refund being issued as store credit towards a future purchase.

Domestic returns will be subject to a $10 return shipping fee, which will be deducted from your refund. If you select store credit, the return shipping fee will be waived.

Outbound shipping fees from the original order are not refundable.

 

Additional Returns Guidelines

Products must be returned unworn, unwashed, in their original condition and with all tags and liners attached. Please include the original order packing slip in your return package. Returns of multiple orders should not be combined and will result in processing delays (additional 8 business days from the first refund issued). If your order was purchased using a gift card, you will only be refunded directly back to the gift card.

We ask that you wear underwear when first trying-on your purchase.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Products marked Final Sale cannot be returned.

Zelda Farzak cannot currently create return labels for APO/FPO addresses, as they require customs information for shipping.

International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.

Zelda Farzak, Designer

Turkish-American designer, entrepreneur and green beauty founder based in New York. She studied Fashion Design at The Art Institutes in New York and Fine Arts at Parsons School of Design in New York City.

She started her design path at her childhood as she won awards and honors in design and art fields. She had worked at multiple design companies in New York before launching her fashion label Zelda Farzak in 2019.

Her fascination of art, purity and quality materials led her to create silhouettes with a sense of sophistication. Under her fashion label, she focuses on creating solid shapes regardless of the type of a woman body and designs for every woman to celebrate their existence at every size, age and figure by providing adjustability and twisted details that are brought into life with sustainable materials.

Her designs capture the timeless New York City aesthetic that offers confidence and suitability for various occasions. 

THE BRAND

This is the story of fashion accessories that represent a way of life and authentic values – accessories that are born to look good and to feel good about, accessories that are worn to make a statement.

This is a story of passion, compassion and determination to disrupt the status quo and to bring people and animals together in mutual respect.
It is a story of drive and creativity, of millions of steps towards a more responsible and loving future. It is a story of finding new ways to create beautiful things that become a lifestyle.

This is a story in which ethics meets aesthetics. It is the story of those who believe in love and a new way of doing business, a new way of living – reshaping it, day after day since 2019.